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Sim swap

NH4
Level 1: Joiner
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I just swapped sims from three to o2 and I want to keep my old phone number (from three) I already have a PAC number from three and o2 said that I could do this. I just put in my new o2 sim, how do I swap my number back to my original number ? I tried on the o2 app but couldn’t find anything to swap it. Any help is appreciated. Thank you.

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MI5
Level 94: Supreme
  • 147509 Posts
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Registered:

@NH4 

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

In your MyO2 look under keep or take on a number.

 

Image 07-06-2024 at 22.45.jpeg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147509 Posts
  • 638 Topics
  • 28333 Solutions
Registered:

@NH4 

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

In your MyO2 look under keep or take on a number.

 

Image 07-06-2024 at 22.45.jpeg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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