Sim swap

[Michal2103]

Someone called me from the number 01274876584 and said that my SIM would expire soon and that they would send me a new one. However, he want to my old SIM. The person asked for my details, but I didn’t provide them. When I checked the number, it turned out to be registered to Welcome Break. How is this possible?
Thank you.

[MI5 · Accepted solution]

@Michal2103 

It's a well known scam.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/phone-spoof-scam/

[Enlli]

The number is spoofed. I happen to know it is one of the Starbucks branches in Bradford.

Had dealings with them when working there

[MI5]

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@Enlli wrote:

The number is spoofed.

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I included the link to spoofing scams above for that very reason.

[Michal2103]

What do you.mean ? He can call from sturbucks like a scam ?

[Enlli]

@MI5 included a link explaining how it worked

I've listed it separately for you

https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/phone-spoof-scam/

[MI5]

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@Michal2103 wrote:

What do you.mean ? He can call from sturbucks like a scam ?

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Scammers can use software on computers to make it look like they are calling from any number they like.

Explained in the link I posted in my first reoly.