Solved: Sim replacement

Peter22 · ‎17-02-2022

Hi, I have an intermittent problem with my signal. Suddenly on a call, the bars will just drop off and the call ends. This is while stationary. Phoned customer service today, they ordered me a new SIM. the girl promised my old one would keep working until the new one arrived. Low and behold the network bars show an X and I have no service. Is this normal?

madasaf1sh · ‎17-02-2022

@Peter22

It seems to be that the old sim is disconnected until the new one arrives is the new modus operandi, which is garbage.

if you need a sim asap, the you will need to visit a shop with ID and they can give you a new sim

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎17-02-2022

@Peter22

It seems to be that the old sim is disconnected until the new one arrives is the new modus operandi, which is garbage.

if you need a sim asap, the you will need to visit a shop with ID and they can give you a new sim

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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