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Signal issues

mrsbaker1
Level 6: Acolyte
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Morning, I’ve been having signal issues with O2 for the past 5 days. 
It’s now becoming very inconvenient and frustrating. 
I’m in the SK12 area and have never had such issues in over 10yrs! I know it’s not just my phone as my daughters is the same as well as friends on O2 so it naturally tells me it’s the area. 
when I check O2 service status it just says “Our network can get busy in this area”…this is the answer all the time…what has changed? I’m sure it’s always been busy! 

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MI5
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@mrsbaker1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@mrsbaker1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mrsbaker1
Level 6: Acolyte
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They have no answers, just a busy area. Could this be because they have teamed up with virgin media?

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Bambino
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@mrsbaker1 You can check if there are any mast issues in your area here: O2 | Service Status

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@mrsbaker1 wrote:

They have no answers, just a busy area. Could this be because they have teamed up with virgin media?


Not in terms of infrastructure although the additional customers brought on board could have an effect.

There are lots of areas showing as "busy" which indicates to me that some serious work is required to increase capacity on the network.

Maybe they will use the 11+% price hike to do so 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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