Setup Personal Hotspot / Roaming

[mahj]

Hi, personal hotspot has gone from my settings after I changed my apn due to my data roaming not working in Spain for the last couple of days. Since making the change, data roaming begun working fine (thanks to the community here for that), but now I’m getting “setup personal hotspot” which just takes me to the o2 website. After multiple clicks and loops I’m getting nowhere. Have messaged o2 on insta a few hours ago, would ideally like this issue fixed while I’m still here! Any pointers much appreciated, kinda frustrating when abroad! Thanks 

[MI5 · Accepted solution]

@mahj 

For your hotspot to work your apn needs to be "idata.o2.co.uk"

The problem is, that without the iData bolt on enabled on your account, you data won't work abroad, hence having to use "mobile.o2.co.uk"

To fix the issue, you need to ask O2 to enable the iData bolt on for you and change your apn back to idata.

[mahj]

Thankyou for your help, gave em a ring and they fixed the issue almost instantly. Apn still doesn’t show as idata, but both my data roaming and personal hotspot were working fine after whatever o2 did on their side