Solved: Re: Screen repair

Cmamx · ‎19-05-2021

I have broken my iPhone screen and back screen due to me falling.
I have been told that o2 gives free screen repairs to pay monthly customers is this true?

MI5 · ‎19-05-2021

@Cmamx

No it's not.

You'd need to claim on insurance or pay for it yourself, sorry.

https://support.apple.com/en-gb/iphone/repair/service/screen-replacement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-05-2021

@Cmamx

No it's not.

You'd need to claim on insurance or pay for it yourself, sorry.

https://support.apple.com/en-gb/iphone/repair/service/screen-replacement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cmamx · ‎19-05-2021

Apple have told me to contact o2 to fix it since they sold me the phone.

MI5 · ‎19-05-2021

@Cmamx

You're gonna need to pay either way and O2 won't be any cheaper than Apple.

I know who I'd trust my phone with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎19-05-2021

@Cmamx

Apple doing their usual "Genius" trick of fobbing customers off.

They can and do repair screens costs are below:
https://support.apple.com/en-gb/iphone/repair/service/screen-replacement

Or as @MI5 has mentioned contact o2 who will be expensive or have a look at ismash on google...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎19-05-2021

Yes indeed they can and do..
I provided the link to Apple repairs above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

mralanlawson · ‎20-05-2021

How much is a full cover for a Samsung s9

Cleoriff · ‎20-05-2021

@mralanlawson

Depends on the level of cover you take. You should use Google to find the best cover for yourself. O2 isn't always the best and is expensive.

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