Samsung s21 can not make calls
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on 19-01-2025 18:28
Hello all my sister got a new phone changed sim card will text but won't make or receive calls bought a new sim card and still won't went into o2 but as a pay as go they said can not help and tried nearly everything on here to fix it and still not working any help at all please
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on 19-01-2025 18:37
When you said bought a new SIM card was this a new number on PAYG as that would require activating with a top up
What happens is you swap your SIM with hers?
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on 19-01-2025 19:50
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on 19-01-2025 19:50
It is but wanting to change to her number when I put her sim in my phone and old phone works perfect just in the new phone
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on 19-01-2025 19:57
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on 19-01-2025 19:57
If the SIM works in other phones I would be looking at the phone.
Was it purchased recently
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on 19-01-2025 19:58
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on 19-01-2025 19:58
Belive she got it in October but did not try till recently to change it over.
Texts work on it just the calls in and out don't
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on 19-01-2025 20:29
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

