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Samsung a12

wonder43
Level 1: Joiner
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on ‎28-03-2023 13:54

on ‎28-03-2023 13:54

I gave just bought this its not giving me the option of 4 or 5g and watched program where it said 2 and 3g where stopping any ideas how I get 4g on my phone plz

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Bambino
Level 85: Esteemed
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on ‎28-03-2023 14:01

on ‎28-03-2023 14:01

@wonder43 Check to see if there are any signal issues in your local area: O2 | Service Status

You can also reach O2 via social media for help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
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on ‎28-03-2023 14:31

on ‎28-03-2023 14:31

@wonder43 

4g and 5g may be described as LTE on some phones.

O2 are not stopping 2g or 3g yet either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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