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STILL NOT RECEIVING ALL INCOMING CALLS

FionaGlasgow
Level 1: Joiner
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on ‎18-01-2024 09:43

on ‎18-01-2024 09:43

2 forms filled out outlining issues with new phone. Been promised a call  back twice and still waiting. Customer service is a waste of time. I'm losing business because of this. HELP!!

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MI5
Level 94: Supreme
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on ‎18-01-2024 09:46

on ‎18-01-2024 09:46

@FionaGlasgow 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 28: Ingenious
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on ‎19-01-2024 18:53

on ‎19-01-2024 18:53

@FionaGlasgow 

What are the issues with your new 'phone ?

If you detail them here, you might get some guidance. It depends what the problems are. 

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