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Apple Watch Ultra

Adc5767
Level 1: Joiner
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Hi,

 

like many others I can not seem to activate my data on my Apple Watch.

The watch pairs perfectly fine, it is brand new from the Apple Store. 

It asks me if I want to set up my data plan sharing setting up Mobile Service, but it seems stuck on a page saying we are setting up your Apple Watch on 02, it does not take me to the store to activate a plan ( I believe this should be an airtime plan from what I have read) it just says if not activated contact 202 and the code is 08.

 

This has been like this for 3 days, I reset the phone completely and I get the same message. 7 hours on the phone getting through to speak to someone in total for 3 calls, no one has solved it.

I even drove to a town to go to the 02 shop and they could not help

 

Clearly from the forums there are 100’s of people with the same issue, I just want to connect my watch to my phones data plan, Please help

 

Adrian 

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Cleoriff
Level 94: Supreme
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@Adc5767 

Have a look  at this guide Activate Apple Watch Guide 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122959 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@Adc5767 

Have a look  at this guide Activate Apple Watch Guide 

Veritas Numquam Perit

Girl in a jacket
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Enlli
Level 65: Ultra-cool
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Sadly this is an all too frequent problem 

See if anything in these guides helps. 

if not you will have to persist with O2

Activate Apple Watch Guide 

iPhone 14 & Apple Watch - Megathread 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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