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Forum Posts

insurance claim

hi i have problem with claim insurance becouse dpd have to come for my phone but nobody arrive what i have to do

jacek2 by Level 1: Joiner
  • 27 Views
  • 1 replies
  • 0 kudos

5G signal dropping intermittently

I have a Google Pixel 9 Pro and my partner has an iPhone 15 Pro Max. We are both experiencing signal issues when using the 5G frequency. Both phones intermittently drop the signal, which goes completely, in most areas that we visit. I am located in a...

CJ72 by Level 1: Joiner
  • 65 Views
  • 1 replies
  • 0 kudos

SIM not provisioned

I'm getting the SIM not provisioned message. Can anyone help with this? I have tried all the usual fixes.

AnnaMit by Level 1: Joiner
  • 57 Views
  • 1 replies
  • 0 kudos

Resolved! Santander OTP not received

Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...

Jayef by Level 2: Apprentice
  • 25897 Views
  • 54 replies
  • 0 kudos

Resolved! Caller in my Contacts listed as Unknown Caller after phone switch

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I ...

Moggyman63 by Level 2: Apprentice
  • 2460 Views
  • 32 replies
  • 1 kudos

No signal

Please could you let me know as to why I have no signal in my area and unable to use 4G

Jessm4 by Level 1: Joiner
  • 75 Views
  • 1 replies
  • 0 kudos

No service on new sim

I bought a new sim with o2 since i needed more data, but i wanted to keep my old number. So i was on the phone with tech support and they transferred my existing number over to 02. This has been completed since the new number now shows on my new tarr...

Max1000 by Level 1: Joiner
  • 118 Views
  • 2 replies
  • 0 kudos

Migration

My number hasnt migrated from pay monthly to pay as you go properly and none of the call centre agents can help me. They pass me back and forth between each other saying they cant help me. Can anyone help me resolve this issue. Ive been without servi...

Natty1 by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

eSIM and physical sim issue

I have just ordered a new phone for my daughter’s birthday which comes with an eSIM. I have not given it to her yet, or activated anything but her physical sim has stopped working. Can she keep using the physical sim until I give her the new phone in...

KateL by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos