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SIM 1 not allowed

ADF
Level 1: Joiner
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I have put a new replacement SIM into my Motorola G50 but the message SIM 1 not allowed comes up. How can I deal with this?

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TallTrees
Level 52: Innovator
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Hello, welcome to the o2 Community 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255



HAPPINESS IS BEE SHAPED

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TallTrees
Level 52: Innovator
  • 12496 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Hello, welcome to the o2 Community 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255



HAPPINESS IS BEE SHAPED

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Breanna
Former Staff
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Hi @ADF were you able to get in touch with O2 about this?

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ADF
Level 1: Joiner
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Yes. I have had daily contact throughout all of last week

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