on 29-03-2023 17:00
I have arrived in Spain and my roaming won’t turn on. Please can you advise
on 29-03-2023 17:13
Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 5g and try 4g or turn off 4g and try 3g.
5 - Check data roaming is turned on.
6 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
on 30-03-2023 13:07
Hey @Laurie3 did you manage you get your roaming issue sorted or do you still need some help?
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