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Roaming in Spain not working

DesmondOLoan
Level 1: Joiner
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I am currently in Spain. Pay £30 p/month tariff. Phone is set to roaming and auto select networks. Problem: No networks detected, can't make, receive calls, no data, nothing. The phone is dual sim, other sim works fine, calls, text and data. Seem to be a O2 issue. Any ideas? Phone No [personal details removed]

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MI5
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@DesmondOLoan 

Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 5g and try 4g or turn off 4g and try 3g.
5 - Check data roaming is turned on.
6 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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Were you able to get this sorted @DesmondOLoan?

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