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Roaming in Ireland getting data only

Patricia1066
Level 5: Ponderer
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I am on Pay Monthly O2 contract, and usually the iPhone automatically transfers to 3 and I get voice text and data. 

Today it transferred to 03Ireland, and I have a good data but no calls or texts. 

The APN perhaps needs to be changed? 

idata.o2.co.uk

Vertigo

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MI5
Level 94: Supreme
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@Patricia1066 

You can message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@Patricia1066 

apn is for data so no need to change that as data is working.

Suggest you do a manual network search for "3"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Patricia1066
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The manual change didn't stick. 
I reset network settings, still didn't alter

 

Wonder if iOS 16.4 is at fault?

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madasaf1sh
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Have you tried on of the other Irish Networks to connect to at all? either Eir or Vodafone IE @Patricia1066 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Patricia1066
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Good suggestion. It didn't work even though IRL METEOR did dislodge the auto network. 

I'll go to a phone shop tomorrow. 

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Patricia1066
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What is odd is that I have data whether the mobile network selection is locked to EIR or 03Ireland. 

Neither give me calls or texts. 

I tried to access help bot but it defaults to the forum this morning. You all are better than bots! 

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Patricia1066
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It seems to be sorted. I received a call from UK and afterwards I was registered to EIRCOM MOBILE, an option not available before. 
3G only but it offers texts and calls in Ireland on O2 pay monthly. 

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Patricia1066
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I can receive calls but can’t make them. I’ll contact o2 to confirm if they use Eir in Ireland, unless someone here can confirm 

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madasaf1sh
Level 78: King of Kings
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I am sure I have roamed on Eir in the past in Ireland... And I know Eir customers can roam in the UK, on o2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 17
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Patricia1066
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Thanks @madasaf1sh and @MI5 

I can't contact O2 by phone, unless they accept WhatsApp texts. 

I am trying to understand what has changed since February 2023. 

I changed my phone but it is still an iPhone on latest iOS. 

Message 10 of 17
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