Replacement sim
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on 06-12-2023 10:40
So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is almost an hour.
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on 06-12-2023 10:47
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on 06-12-2023 10:47
You will have to persevere with o2 and get them to activate the sim card, there is nothing anyone on this community can do to expedite the issue.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 06-12-2023 10:50
Thanks anyways. I'll call them now 🙂

