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Replacement sim

Kkkk
Level 1: Joiner
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on ‎06-12-2023 10:40

on ‎06-12-2023 10:40

So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is almost an hour. 

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madasaf1sh
Level 78: King of Kings
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on ‎06-12-2023 10:47

on ‎06-12-2023 10:47

@Kkkk 


You will have to persevere with o2 and get them to activate the sim card, there is nothing anyone on this community can do to expedite the issue. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Kkkk
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on ‎06-12-2023 10:50

on ‎06-12-2023 10:50

Thanks anyways. I'll call them now 🙂

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