Replacement SIM

[Siko]

How long will it take to activate a replacement SIM card provided by the O2 shop?

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[Oxonian]

@Siko 

There is an insight into the SIM swapping process provided by @pgn in this thread :-

Can’t make calls - O2 Community

https://community.o2.co.uk/t5/Tech-Support/Can-t-make-calls/m-p/1668666