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Remove and reinsert SIM iPhone

coop6and7
Level 1: Joiner
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Registered:

Hi,

I have recently moved from Vodafone to O2 and brought my number across.

 

I keep getting an alert - "remove and reinsert SIM to keep using ____________ for iMessage and FaceTime"

 

I have done this several times but keep getting the same alert.

 

Any help out there please? Thanks.

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madasaf1sh
Level 77: Grand Master
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Registered:

@coop6and7 

 

You might best looking at this Apple Community Post, as this issue is a bug with IOS 

 

https://discussions.apple.com/thread/254635158

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Registered:

@coop6and7 

5 iPhones and never seen that issie, so not sure how "common" an issue it is or even bug related.

Check your number in Settings >Phone >My Number.

You can edit it, save and reboot phone if wrong.

If phone doesn't allow a change you'll need to do a reset of your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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