@Butterhook wrote:
I'm sure you know your onions, Jonsie - and I'm not saying it's probably a more than likely answer... but it started at around 7pm last night (although at that point I thought it was only one person's number so didn't bother), and I've lived here the thick end of 20 years and all of that time on O2 and I've never experienced anything other than very good network coverage - although I'm admittedly not far from the ****-end of nowhere in relatively rural Cheshire. I'd be more than delighted if it does sort itself out tomorrow though 👍
if you @Butterhook are in a very rural area, albeit with a very food signal, you might be reliant on one mast. Hence, if that develops a fault, gets vandalised or suchlike, you then experience issues.
You have already been referred to :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and
you’ll be able to:
- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.
Have you reported your issue using that app ?
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