Porting issues

[Dazzer]

Ported my number over and my SIM and mobile data are not working , on a pay monthly contract yet if a I make a call it states I need to top up , reset the phone multiple times and no joy from the chat service on my O2 , this is not the service I signed up for 

[pgn]

@Dazzer - sounds like you could do with help from an O2 Advisor, hopefully @O2Emma can help you out after 8am today - watch out for her message here in the forum to you privately a little later. Good luck!

[O2Emma]

Morning again lol @pgn I will pick this up thanks.

Morning @Dazzer I will send you a private message to look into this for you.