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Ported old number , now no service on either line.

Scoobdriver
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I just started a new contract with o2 . I filled in the port number form to bring my old three number. 
the three phone has since lost service , but 8 hours later now both phones have no service. 
when calling either number I get the message the number you are calling is not recognised. 

I’ve reboot the iPhone a number of times. 

 

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MI5
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@Scoobdriver 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128322 Posts
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  • 22572 Solutions
Registered:

@Scoobdriver 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Scoobdriver
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Ok , I have messaged on FB. Just waiting a response. 

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AlexNZ
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Exact same issues, phone been useless for 8+ hours

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