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on 10-07-2022 15:16
Previously we had signal in some parts of our home, but then lost all signal on 23 May 2022.
O2 signal checker (checked on landline computer) showed fault which was reported & fixed (for short time!) on 1 Jun.
Soon after same problem re-occurred, now when trying to report problem, signal checker returns message ‘Our Network can get busy in this area. This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips for staying connected would be to find local Wifi hotspots and download whatever content you need whilst connected to Wifi, so you can still enjoy it on the move.’
This has continued since, so we are unable to report our problem to O2 and what was previously a very limited signal is now virtually non-existent on 4 mobile phones in our home (all unfortunately on O2 - tesco accounts!) - we get signals on all 4 phones a short distance from our postcode LN44LN
This is now becoming extremely inconvenient, and we cannot report our issues any other way!
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on 10-07-2022 15:40
Use the My Network app.
https://www.o2.co.uk/apps/my-network
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-07-2022 15:40
Use the My Network app.
https://www.o2.co.uk/apps/my-network
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

