cancel
Showing results for 
Search instead for 
Did you mean: 

Phone screen faulty

tstubbs97
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Had the phone 2 weeks, woke up this morning and the screen keep flashing white, and then goes back to normal, the screen then didn’t work and now works again but keep flashing

Message 1 of 3
86 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150826 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@tstubbs97 

If it's a new phone from O2 you get a free replacement within the first month.

No need for ant repairs.

https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
50 Views
2 REPLIES 2

Oxonian
Level 36: Perceptive
  • 10486 Posts
  • 259 Topics
  • 32 Solutions
Registered:

Was the 'phone new @tstubbs97 when you procured it a fortnight ago ?

 

If so, the manufacturer would be your first port of call. 👍 

Message 2 of 3
59 Views

MI5
Level 94: Supreme
  • 150826 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@tstubbs97 

If it's a new phone from O2 you get a free replacement within the first month.

No need for ant repairs.

https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
51 Views