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Phone not connecting and braking up

Paul701
Level 1: Joiner
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on ‎23-06-2024 13:22

on ‎23-06-2024 13:22

When I make a call from my phone weather it's in my home or out and about my phone is not connecting properly and family and friends have said that they have to ring me 3 or 4 times before they get through but I have not been on the phone. Also when I am.speaking to people the phone just goes off or it brakes up and they can't hear me. I just don't know what to do as I  need this phone for work also. 

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MI5
Level 94: Supreme
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on ‎23-06-2024 13:26

on ‎23-06-2024 13:26

@Paul701 

Probably need a new sim.

Guide: How can I sort out my network issues? 

Pop in store with photo ID for a free swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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