on 11-09-2024 21:16
EVERYTIME I go abroad my phone doesn't work. I have tried everything to fix it. I have
on 11-09-2024 21:20
Cont'd.......
I have complained via calls and no solution has been offered just platitudes. Is there some kind of block on my phone? This time I arrived on Wednesday and my phone only started to work from the Saturday.
on 11-09-2024 21:27
on 11-09-2024 21:29
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
on 11-09-2024 21:29
on 11-09-2024 21:29
answered here @AnneC4
https://community.o2.co.uk/t5/Tech-Support/Phone-doesn-t-work-abroad/td-p/1746854
on 11-09-2024 21:36
on 11-09-2024 21:36
Reading ahead 😆