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Phone doesn't work abroad

AnneC4
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EVERYTIME I go abroad my phone doesn't work. I have tried everything to fix it. I have

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AnneC4
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Cont'd.......

I have complained via calls and no solution has been offered just platitudes. Is there some kind of block on my phone? This time I arrived on Wednesday and my phone only started to work from the Saturday.

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pgn
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You would fare better using the O2 Social Media team, @AnneC4 

Flagged to merge this post and your earlier post.

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MI5
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@AnneC4 

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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answered here @AnneC4 

https://community.o2.co.uk/t5/Tech-Support/Phone-doesn-t-work-abroad/td-p/1746854

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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