Pac code

[raluk2005p]

My last network was id mobile.changed the contract still with id mobile but I want to keep my number.ported my old num with O2 and now I want to switch back to id mobile.when I have requested a pac code from o2 they said I have already a pac code and I can use the previous one to go back but I know is not possible.Been on the phone for 2 hours nobody can help.when text to 65075 ot says failed to send .they canot provide a pac code at all.I am stuck please help

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[raluk2005p]

been on the phone with them more than 2 hours .they keep saying I have already a pac code when they are accessing my account but I do not have one.i only have the pac code from my previous network