23-07-2024 09:23 - last edited on 23-07-2024 13:40 by Kei-M_O2
I submitted an application for a contract, 20.07. in the letter that came to me on email it was indicated that I would receive a response within 24 hours. when in an online chat I try to ask a question why I haven’t received an answer for more than three days, I am directed to an application where I cannot log in and I receive a notification that I have a problem with my account and I need to wait another 48 hours. When will I receive a response to my application? my phone number [removed]
[mod edit: as this is publicly viewable we've removed a personal phone number. Thanks]
23-07-2024 13:47
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks