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PROBLEM!!!!

AL12
Level 1: Joiner
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I submitted an application for a contract, 20.07. in the letter that came to me on email it was indicated that I would receive a response within 24 hours. when in an online chat I try to ask a question why I haven’t received an answer for more than three days, I am directed to an application where I cannot log in and I receive a notification that I have a problem with my account and I need to wait another 48 hours. When will I receive a response to my application? my phone number [removed]

 

[mod edit: as this is publicly viewable we've removed a personal phone number. Thanks]

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MI5
Level 94: Supreme
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@AL12 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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