OTP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-04-2023 15:33
I can't receive OTP (one time passcodes) from banks, shops, credit cards etc. I receive normal texts no problem, have rebooted phone, cleared blocked numbers, tried sim in another brand of phone still no joy. I have called O2 several times with absolutely no help at all from advisors who don't seem to understand what I am speaking about.
Can someone please help I cannot access any online banking or make purchases where OTP is required.
Oliver
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-04-2023 15:52
If you have recently ported your number in to O2 they have missed to port files for OTP's so you need to get O2 to rectify this for you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-04-2023 14:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-04-2023 14:35
Yes 4 times and no help whatsoever
- 4 Posts
- 1 Topics
- 0 Solutions
on 06-04-2023 14:37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-04-2023 14:37
Spoke to 4 different advisors who were difficult to understand, at least two obviously did not understand the problem and didn't know what an OTP was. Apparently been escalated to a technical person
- 4 Posts
- 1 Topics
- 0 Solutions
on 06-04-2023 14:38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-04-2023 14:38
Been with O2 for many years, thanks anyway

