O2 Open 61202 not working

[Lb25]

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out? 

[MI5]

@Lb25 

Ask your HR department or try O2.

Guide: How to find help & contact O2 

Guide: O2 Open & Friends and Family discounts - How to sign up 

[pgn]

O2 Forum Manager has passed in the info about the broken 61202 recently - follow the advice given above, @Lb25 

https://community.o2.co.uk/t5/Other-Products-and-Services/NHS-discount/m-p/1713839/highlight/true#M5...

[Cleoriff]

@Dave-O2can you help here?

[Dave-O2]

Hey @Cleoriff, @Lb25 

This is still being investigated, once I have an update to share on this, I'll be in touch 👍

[Dave-O2 · Accepted solution]

Afternoon @Lb25 

Can you please try requesting this again?

This should now be fixed 😊

[pgn]

Great job, @Dave-O2 - at least the SMS to 61202 part is now all good 👍🏼

And 

[Cleoriff]

Well done @Dave-O2 

Another one ticked off your long list xx

[rhianne1]

Omg your a gem I tried it and I think it worked too!   The website does NOT state you need *0#   infront of the OPEN then space NHS so cuddos tp you for figuring this out. 

[pgn]

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@rhianne1 wrote:

Omg your a gem I tried it and I think it worked too!   The website does NOT state you need *0#   infront of the OPEN then space NHS so cuddos tp you for figuring this out. 

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All the *0# does is force the network to send you an acknowledgement message when your SMS has been successfully passed into O2's SMS network - messages to 61202 can be specified just as "OPEN NHS" etc, without the *0# pre-pended, @rhianne1 

You're welcome 👍