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O2 Open 61202 not working

Lb25
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When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out? 

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Dave-O2
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Afternoon @Lb25 

 

Can you please try requesting this again?

 

This should now be fixed 😊

iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
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MI5
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@Lb25 

Ask your HR department or try O2.

Guide: How to find help & contact O2 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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O2 Forum Manager has passed in the info about the broken 61202 recently - follow the advice given above, @Lb25 

https://community.o2.co.uk/t5/Other-Products-and-Services/NHS-discount/m-p/1713839/highlight/true#M5...

 

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Cleoriff
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@Dave-O2can you help here?

Veritas Numquam Perit

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Dave-O2
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Hey @Cleoriff@Lb25 

 

This is still being investigated, once I have an update to share on this, I'll be in touch 👍

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Dave-O2
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Afternoon @Lb25 

 

Can you please try requesting this again?

 

This should now be fixed 😊

iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

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pgn
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Great job, @Dave-O2 - at least the SMS to 61202 part is now all good 👍🏼

1000018815.png

And 

1000018816.png

 

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Cleoriff
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Well done @Dave-O2 

Another one ticked off your long list xx

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rhianne1
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Omg your a gem I tried it and I think it worked too!   The website does NOT state you need *0#   infront of the OPEN then space NHS so cuddos tp you for figuring this out. 

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pgn
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@rhianne1 wrote:

Omg your a gem I tried it and I think it worked too!   The website does NOT state you need *0#   infront of the OPEN then space NHS so cuddos tp you for figuring this out. 


All the *0# does is force the network to send you an acknowledgement message when your SMS has been successfully passed into O2's SMS network - messages to 61202 can be specified just as "OPEN NHS" etc, without the *0# pre-pended, @rhianne1 

You're welcome 👍

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