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O2 App

Lisa1975
Level 1: Joiner
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Hi, I can’t log into the app

Message 1 of 9
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Lisa1975
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Lisa1975_0-1678570804114.png

 

Message 2 of 9
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pgn
Level 75: Digital Don
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Can you access using your browser, @Lisa1975 ?

I am also having issue accessing MyO2 via Chrome on a laptop:

pgn_0-1678572192170.png

 

Message 3 of 9
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Enlli
Level 66: Unequalled
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I was trying to access something before and told there was upgrade work and to come back later

Screenshot_20230311_222514_My O2.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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@pgn wrote:

Can you access using your browser, @Lisa1975 ?

I am also having issue accessing MyO2 via Chrome on a laptop:

pgn_0-1678572192170.png

 


Same here

Obviously systems updating earlier than normal

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Cleoriff
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Mine is  working using Firefox on PC but can't get in using the app....so the app is updating I would think. (or down for maintenance at this time of night.)

Try again tomorrow @Lisa1975 

PS I have just updated the app to the latest version and it's now working with no issues at all.

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
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pgn
Level 75: Digital Don
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All good by app and web to get to MyO2 this morning. Still not moved to System 360 though 😐

No sign of any Community Reward for February yet either thinking

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Cleoriff
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My reward for previous months, only ever shows up on payment day @pgn (23rd)

Veritas Numquam Perit

Girl in a jacket
Message 8 of 9
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pgn
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@Cleoriff wrote:

My reward for previous months, only ever shows up on payment day @pgn (23rd)


As my bill payment day is the 1st of every month, I can usually see if the reward has been applied at any time prior to that by looking in the "Recent Charges" section after getting to the Guide: How do I get to the 'Download Bill' page? - assuming O2 have processed the Community Reward Winners' List for that month, of course! 😂 

And as I was checking that the MyO2 Billing Site was back in operation, I thought I'd tale a little look-see. 😹

Message 9 of 9
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