Number changed

[biggbobbyd]

Hi my phone number hasn't been transferred onto my new sim.  I previously provided my pac number to do so.

[Cleoriff · Accepted solution]

Hi @biggbobbyd 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.