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Not connecting to wife, not using data, can't send messages or call

Phoebe23
Level 1: Joiner
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Message 1 of 4
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Anonymous
Not applicable

I can't connect to my wife either! 😂 

You must mean WiFi! 😂

Message 2 of 4
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Enlli
Level 69: Guiding Light
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Assuming you mean WiFi  I think we need more details. Wifi would be different from your inability to make calls etc.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 86: Prestigious
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@Phoebe23 Download Skype to call customer service: Guide: A Guide to Skype 

Call +44800 902 0217 or +44800 032 1402

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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