06-10-2022 14:23 - edited 06-10-2022 14:25
06-10-2022 14:23 - edited 06-10-2022 14:25
on 06-10-2022 14:45
on 06-10-2022 14:45
I can't connect to my wife either! 😂
You must mean WiFi! 😂
on 06-10-2022 15:03
Assuming you mean WiFi I think we need more details. Wifi would be different from your inability to make calls etc.
on 06-10-2022 15:18
on 06-10-2022 15:18
@Phoebe23 Download Skype to call customer service: Guide: A Guide to Skype
Call +44800 902 0217 or +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)