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Not able to send regular SMS text messages

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Sw7
Level 1: Joiner
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on ‎09-06-2022 17:39

on ‎09-06-2022 17:39

Hi

I have had my iphone SE for over a year and it has never been able to send regular SMS texts to phones, but can iMessages.

 

Is this an issue with the carrier? It is very inconvenient.

 

Thanks

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Bambino
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on ‎09-06-2022 17:44

on ‎09-06-2022 17:44

@Sw7 See if anything here helps: Text Message Tips (not sent or received) - O2 Community

If not, contact O2 via social media, who should hopefully be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24384 Posts
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Registered:

on ‎09-06-2022 17:44

on ‎09-06-2022 17:44

@Sw7 See if anything here helps: Text Message Tips (not sent or received) - O2 Community

If not, contact O2 via social media, who should hopefully be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
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on ‎09-06-2022 17:51

on ‎09-06-2022 17:51

@Sw7 

Have you got "send as sms" enabled in message settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sw7
Level 1: Joiner
In response to MI5
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on ‎12-06-2022 00:30

on ‎12-06-2022 00:30

Hi

yes it was enabled in settings.

it has now been resolved by a reset,

 

Thanks 

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MI5
Level 94: Supreme
In response to Sw7
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on ‎12-06-2022 00:31

on ‎12-06-2022 00:31

You're welcome @Sw7 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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