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Resolved! Help

i bought a samsung a71 via affordable mobiles.co.uk with a 2 year 02 contract in December 2020 but today my phone has stopped working (stuck looping on start up). I tried to book a repair via the samsung website but it says the IMEI number entered is...

Resolved! Complaint

Hi. I haven’t had signal in my area for over 8 months now. I keep restarting my phone and network settings daily with no luck. Nothing will load unless I’m connected to my home wifi. As soon as I leave my property nothing works on my phone. I can’t e...

MCK code

Hi ,My pck code was entered more than 3 times , now my phone is asking for MCK code. How can i get that?Regards,Sharath

sharath by • Level 1: Joiner
  • 1142 Views
  • 2 replies
  • 0 kudos

Resolved! My phone never works when I go away on holiday- it’s so frustrating does anyone know why?

Ever since I had my phone stolen 3 years ago on hol and I blocked my sim and ohone until I got a replacement, after this my service had never worked when I have gone abroad, I had numerous phone calls with customer services and been in the 02 shop an...

Resolved! Poor Network Coverage - Ideas

I live in a very rural place. The o2 signal is very poor.I set up wifi calling but I find wifi calling very poor. It does not stay on all the time. I have tried airplane mode, even this does not make it stay on and I have very good fast broadband.I w...

Resolved! Adults web

How can I unlock the adults web 

H___9OXA by • Level 1: Joiner
  • 1177 Views
  • 2 replies
  • 0 kudos

Resolved! Backup Calling

I have a Samsung Galaxy A51 with a SIM only O2 contract.Just recently I've noticed that beside my Data icon a second icon keeps appearing of a handset with a small SIM with a number 1 in it. It signifies "Backup Calling" apparently.Does anyone know w...

Resolved! Help

Hello.I just want to ask you.Some one called me from O2 and asked code I gave it him.Now I scare it was swindler.Please can you tell me.Thanks*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking ...

Oksana by • Level 1: Joiner
  • 1066 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to contact O2 is driving me mental

Just once today I got through to a real person on a chat, although wasn’t helpful saying wait till you get your sim then we’ll help you tried phoning, equally terrible, passed from one person to another, after going through all security every time. I...

Resolved! How do I get to speak to a human at O2?!

I am trying to figure out what (if anything!) is happening with moving my phone number from Virgin media to a new O2 sim, but have absolutely no idea how to get in touch with a human being at O2 to talk about this? Does anyone have a number I can pho...

Mariza by • Level 1: Joiner
  • 1421 Views
  • 1 replies
  • 0 kudos
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