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Forum Posts

Resolved! Lost sim card pay as go

Hi i lost my phone with sim card pay as go , what i can now for duplicate

23 by Level 1: Joiner
  • 442 Views
  • 2 replies
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My data sim won't connect to the internet

I received my data sim and installed it in a Netgear 810s and it was very slow.I've just purchased a TPLink 600 and the sim won't connect to the internet.I have a 3 sim which works fine.

Navarth by Level 1: Joiner
  • 436 Views
  • 2 replies
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Resolved! cant make calls or texts

can anybody help please .. up until recently my phone was fine but for over a week know im unable to call anybody or text anybody or receive texts ... it just comes up with no service also when im at home i can log onto my bt homehub to access the we...

Resolved! Why have o2 disabled my sim after an upgrade?

I'm in another country so have no access to another phone. O2 sent me a text saying "great news we've upgraded your sim only" but now my phone shows Sim 1 is not provisioned seconds later?? After multiple resets it's still not working. Borrowing WiFi...

Dan3108 by Level 1: Joiner
  • 776 Views
  • 1 replies
  • 0 kudos

Resolved! Home signal

I have virtually no signal in my house, which is in the centre of Cardiff and should have strong coverage. What can I do to boost my home signal? Does O2 have a booster available to fix this issue?

Hevridge by Level 1: Joiner
  • 557 Views
  • 3 replies
  • 0 kudos

Resolved! Push notifications

Hi my new Motorola g 9 play won't receive push notifications from my bank what could be wrong

Barry7 by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make calls on my Iphone but can on whatsap

I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...

ID Mobile ( Three 3) to O2 Mobile Network

Hi recently moved from ID Mobile aka 3 mobile and I’m having streaming issues I never had with ID at the same locations, I pay more on O2 because I thought I was getting a more superior service with better coverage, but now I’m beginning to have my d...

Haydn by Level 1: Joiner
  • 1286 Views
  • 1 replies
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What a weird fault !!!!!!

Hi Gurus,Here's a fault for you to sip a coffee over please.Both my wife and I are using O2. She has an Apple Iphone 12 and I have a Nokia G20 running android 11. Both up to date.I can ring or answer a call to anyone without issue.My wife can also ri...

Keeth by Level 1: Joiner
  • 7436 Views
  • 30 replies
  • 0 kudos