cancel
Showing results for 
Search instead for 
Did you mean: 

No signal

Grazza
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

We've had no/really bad network coverage since yesterday morning. Phone signal seems fine, data is bad.

 

We have 2 phones and 1 router connected to an external antenna on a mast. All have been rebooted.

 

SN10 1QR

Message 1 of 2
129 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128326 Posts
  • 614 Topics
  • 22572 Solutions
Registered:

@Grazza 

Check for faults here O2 Service Status

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network 

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
121 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 128326 Posts
  • 614 Topics
  • 22572 Solutions
Registered:

@Grazza 

Check for faults here O2 Service Status

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network 

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
122 Views