Solved: No signal

Grazza · ‎21-06-2022

Hi,

We've had no/really bad network coverage since yesterday morning. Phone signal seems fine, data is bad.

We have 2 phones and 1 router connected to an external antenna on a mast. All have been rebooted.

SN10 1QR

MI5 · ‎21-06-2022

@Grazza

Check for faults here O2 Service Status

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network

Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-06-2022

@Grazza

Check for faults here O2 Service Status

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network

Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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