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No signal or data

Stephaniebuddie
Level 1: Joiner
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Hello, one of my sim plans has no network coverage nor data. The other is working fine. 

 

Please can you help? 

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MI5
Level 94: Supreme
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@Stephaniebuddie 

Could be sim or phone failure.

Swap sims between phones and see which the fault follows.

Check guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Stephaniebuddie
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Thank you for your reply, managed to get it sorted as I called. Reset the network and its all up and working again 😁

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MI5
Level 94: Supreme
  • 150230 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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