Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since being moved from Virgin to O2 I have been unable to send or receive calls. The phone shows it is on the O2 network and can receive texts but not calls. I have checked the SIM settings and the IMI status is "not registered". I visited an O2 shop...
I'm out of contact now and want to port my number to a new network. Will this automatically cancel my contract when it ports over? I'll be cancelling my direct debit as well.Many thanks for your answerMartin
Unable to make calls
Hi I would like to transfer all my business calls to my private phone How can I do this
I was told my old number would port to o2 yesterday but it still hasn't happened and I have had no correspondence
I received my upgrade phone and new sim today. My SWAP message failed to send. I called but no one spoke when answered.Please can you help. Stephen
I did a SIM swap and did not receive an ESIM code. It has been 3 days
why does my iPhone 8 (old, I know) drop down to 3G when making calls? I need to be able to talk and use the internet at the same time and this does not seem possible. All my data settings are correct as I’ve googled the issue and followed the instruc...
Good morning, I would like to ask if it's possible to get a list of SMS messages with their content?Thanks for answer in advance.
I have received a text to say that I have already used 80% of my data allowance, I’m very confused how this is as it is only the beginning of the month
