Get tech support for your O2 issues

Resolved! No signal around Mottingham station/between London Bridge and Lewisham station

I am writing to report issues with my mobile network connection while travelling on Southeastern trains between Sidcup and Charing Cross. Specifically, I have experienced no signal in two areas:Around Mottingham station (within around 2min of train d...

O2 app not working

I have recently changed my old O2 contract to a new ( Virgin linked? ) contract. My old app does not work. Do I create a new app?

I have no signal

I have no signal on my phone. I've lost signal on my phone for two days, I can't be reached and no one can call me. To log in to the phone, I need codes that I cannot receive because I have no reception. please help me [Mod edit: Please do not share ...

Resolved! Victim of Fraud

My number is being spoofed. How do I stop it

Apple Watch won’t connect to data plan

Hello. In desperate need of help. I have been unable to install the o2 mobile watch data plan to my Apple Watch. I have am having an horrendous time with o2 customer service. failing to resolve, failing to escalate, failing to call back, raise and cl...

Resolved! Moving UK to Australia

Hi, I am moving from the UK to Australia, I want to keep my UK number for a few months as it is all over the visa forms etc… Can I move from pay monthly to pay as you go, and then get an eSIM from Telstra (Auz mobile provider) and how both numbers ru...

Can't use Internet and make a call at the same time why

I have a android and cant use Internet at the same time as making a call why had no problem on 3 network but from goin to o2 just can't do it why

Reconnecting

Hi I have an O2 contract provided as part of my virgin media bundle sim only deal which my wife uses. I tried to port the number to Lebara but for one reason or another it didn’t go through as planned. Later on, I gave notice to terminate the o2 cont...

London undeground - connection to Wifi

Dear Sirs, Please advise, how to connect to the wifi network within London Underground?I'm unable to connect to Wifi Extra, it is asking for my identity and password. ThanksAlex

Resolved! Locked phone

I need a puk code

O2

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