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O2 Open

I set up an O2 open account in 2021 when my employer joined the scheme. I successfully applied my discount to my then phone. I upgraded my phone today but can’t login to O2 open to re add the discount. It keeps saying there is a technical error. I’ve...

Harli by • Level 1: Joiner
  • 755 Views
  • 2 replies
  • 0 kudos

mobile wifi

Recently purchased Nighthawk M1 mobile router, do I have to activate SIM card as showing Registration error - sim not provisioned

Morag by • Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

Phone not showing 5g

My phone is showing LTE at the top of my phone, it should be showing 5G, my mobile data is on, also the wife's phone is showing 4G. My phone has been like this for awhile is there anything in settings l have overlooked? Thanks

Stafkoi by • Level 1: Joiner
  • 829 Views
  • 4 replies
  • 0 kudos

Resolved! My O2 app not working

My wife o2 app no longer working 

Gm9 by • Level 1: Joiner
  • 591 Views
  • 2 replies
  • 0 kudos

Setup esim on Samsung Galaxy Watch 6 (the watch wasn’t bought from o2)

Hey everyone !I’m looking for a step by step guide on how to set up a sim plan for samsung watch (4/5/6) when the watch hasn’t been purchased straight from o2.I have had many instances where customers coming in store and they want to add the sim plan...

SDYT by • Level 1: Joiner
  • 2732 Views
  • 5 replies
  • 0 kudos

WiFi Calling Support

Can anyone confirm if the Xiaomi Redmi Note 13 is officially supported for WiFi calling on O2. (I know the Redmi Note 12 is supported as that is sold on O2 site on contract) My current phone Poco X3 NFC isn't supported so I am looking to change my ph...

Resolved! O2 app

Hi, I am unable to log in into my o2 account. It says I have to wait 48 hours for approval. Thanks

kuba0930 by • Level 1: Joiner
  • 433 Views
  • 2 replies
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Resolved! Wi-Fi Calling 2024

Why in 2024 is it not possible for O2 Wi-Fi calling to be available on all devices using an O2 Sim?I have Wi-Fi calling enabled on my account. My phone (Poco X3 NFC) supports Wi-Fi calling. Yet when I have Wi-Fi calling turned on I still have no succ...

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