This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No signal indoors or out

Sspen1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎23-07-2023 18:08

on ‎23-07-2023 18:08

Recently moved to o2 and ever since I moved over to my new sim I have had no signal indoors or outside. I checked the o2 network checker before switching and it said good signal indoors and out in my area however since switching I’ve restarted my phone numerous times but still not getting any signal. Any help?

Message 1 of 2
333 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152120 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

‎23-07-2023 18:52 - edited ‎23-07-2023 18:54

‎23-07-2023 18:52 - edited ‎23-07-2023 18:54

@Sspen1 

Network checkers are not accurate. You should try with a PAYG sim first.

If you are PAYG just get your PAC and go elsewhere Guide: How to get your PAC [June 2021 Update] 

Guide may help Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
326 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top