Solved: No service after upgrading

Emily_M · ‎30-12-2021

Hey, I've just upgraded my iPhone and got a new sim card. The new sim card didn't have a new number and I assumed my original number transferred over but when I'm not connected to wifi I don't have any service. Can someone point me in the right direction with what to do please?

Thanks,

Emily.

MI5 · ‎30-12-2021

@Emily_M

Use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-12-2021

@Emily_M

Use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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