on 06-06-2024 18:31
Hi my mobile data coverage has significantly worsened over the past couple of weeks with either no internet even when my phone says it has 5G or regularly falling to 3G (central and SW London)
also YouTube won’t load any videos when on mobile data only
on 06-06-2024 18:34
Some links which might help.
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
on 06-06-2024 18:35
Check https://status.o2.co.uk/
Also
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
May help pinpoint the problem