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Forum Posts

bars on account

Hello I have bars on my account due to an mistaken unpaid bill. o2 set my monthly bill at £1099 when this was the charge of the phone- my monthly bill is £58!! I have been told by 3 members of the o2 team to ignore this message as they can see I do n...

ell123 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Data

Hi,can i use my data in diferent phone?

GB12 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Can't get pac

It says I can request a pac by logging into my o2 but what do I do then?

1b by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

No signal or data

Hello, one of my sim plans has no network coverage nor data. The other is working fine. Please can you help?

Resolved! How to call 202 from abroad

I am abroad and was texted to call O2 from abroad on 202. How do I do this/

SJ51 by Level 1: Joiner
  • 2871 Views
  • 5 replies
  • 0 kudos

Calls

my phone doesn’t ring long enough 

Suki1 by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

So unhelpful

It's impossible to contact anyone from O2. My signal has been down for a week and the date the 'upgrade' works are due to be complete has changed so no idea when It'll be back. On O2.com it's almost impossible to find a way to contact anyone....I'm n...

Unlocking an iphone

I've been waiting a week for O2 to unlock an iPhone 7 for me from a plan i had during the 20 years i was with them. How many times do I need to call and ask for this?

Steev180 by Level 1: Joiner
  • 832 Views
  • 5 replies
  • 0 kudos

Phone saying no service

My phone is saying No network Emergency calls only any idea how to reswolve this

Kelly38 by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos