Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Swapping phones

Hi.Now that I have a replacement phone I am not sure what the next step is?.Should I be expecting a replacement SIM for my new phone, or do I just swap my existing SIM from the old (VM) to the new (O2) phone.

Resolved! billing

I have been charged for calls to Germany or Sweden , but I have been told that my contract covers Eu countries could you explain this to me?

SOHEILA by Level 1: Joiner
  • 594 Views
  • 3 replies
  • 0 kudos

Phone slow

My phone is VERY slow. I have only had it a month and I have updated my IOS. Every time I use google it takes a very long time and I’m constantly having to solve puzzles for security. I had no issue with my lady phone

i cannot log into my account due to an error

I have transferred my number over via a pac code from another provider. I waited a week and then my old provider informed my they were shutting my account down and the number is being transfered. I did not get any notification or email from o2 and th...

njbain91 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! Retrieve voice mails

Can u send me information on how i can retrieve my voicemail left by people within past month (REMOVED) i accidentally deleted it

can't sign in

Tried several times both Safari and Chrome to sign in. Each time I enter the 6 digit code you sent, nothing happens and the page remains open although I click Continue or Enter every time. So I"m not able to sign in to my account.

gbr2004uk by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Calls dropping and silence from incoming and outgoing

I have been in contact with Apple who ran a diagnostic test on my iPhone. Calls are dropping out and sometimes there is just silence. Also when I receive calls they can hear me but I can’t hear them. I have reset all settings but nothing works.

Paul74 by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Money

30 pounds was taken out of my account even though I didnt actually buy the phone

Jayden7 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos