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Forum Posts

Six and 1/2 hours on the phone

Hi AllHaving spent 6 1/2 hours on the phone to O2 pre Christmas my issue still isn’t sorted and I’ve received a Notoce of Disconnection. I’ve tried calling their Supprt Desk to spend 15 mins answering calls only to be put on hold , transferred and th...

TimP by Level 1: Joiner
  • 556 Views
  • 3 replies
  • 0 kudos

Can’t see my bill

I’ve changed my password. I’m in my o2 with my name on it welcome Dougal. But still can’t see my bill? Why ?

Resolved! Using my mobile in the USA

What is the most cost effective way of making calls on my mobile in the USA?

Drg1 by Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

Phone in spain

My payg sim does not work in Spain 

Dave221 by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! My rolling plan has vanished

My £10 Rolling Plan has vanished without warning. O2 was not able to take automatic payment this month, which has happened before, but when I paid £20 in the account (to account for next 2 months) it didn’t automatically return to my £10 Rolling Plan...

HLMA by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Block my sim card

Dear Sir/Madam, I am Kamil, I sold my phone, however on my phone I had esim card. I would like block my esim and order new sim plastic card. I can not call because I do not speak english, I use transaltor to wrtiing. I can not writing on app because ...

Resolved! Barred

Hello my iPhone has been barred and need to undo the bar once and for all. Customer service have tried once to undo it to no avail. Can anyone help?

SuperMario by Level 1: Joiner
  • 1853 Views
  • 17 replies
  • 0 kudos

Resolved! Error code 10

i was having issues with the mobile data when i upgraded my apple watch, so i asked for O2 to cancel existing plan so i can purchase a new one, BUT when i tried to do this i kept getting error 10. O2 customer service is as useful as a chocolate teapo...

Paula1802 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

signal

my data doesn't seem to work outside my house away from the Wi-Fi says no signal or no access to internet

stoney8 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos