No O2 signal

[Mikehamp]

I have no O2 signal on my phone.My data on my phone states that there is 9,50 GB left. But ont the O2 website it states that I have 73.58 left. Rather confusing. But I still have no signal on my phone

[Mikehamp]

Is anyone there

[Cleoriff · Accepted solution]

Hi @Mikehamp 

Check out these guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[pgn]

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@Mikehamp wrote:

I have no O2 signal on my phone.My data on my phone states that there is 9,50 GB left. But ont the O2 website it states that I have 73.58 left. Rather confusing. But I still have no signal on my phone

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Your phone's Internet data limits need to be set to match your tariff, @Mikehamp - if you are logged into your MyO2, what you see there is the amount you have available, including any rollover data.

Follow @Cleoriff's advice regarding your signal loss and contacting O2. Good luck!