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No 4g

Andycam
Level 1: Joiner
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Since doing update on Samsung phone I no longer connect to 4g.

Can anyone tell me why and how I can re connect please

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MI5
Level 94: Supreme
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@Andycam 

Is there any data connection at all?

What does the phone screen display?

Have you still got mobile data enabled in settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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