Solved: New phone set up

DD9 · ‎27-06-2023

Hi, I am on a monthly sim only contract and I have just ordered a new I phone 14 from 02 on a new 3 year contract. The phone arrives tomorrow and I don’t know if I just use the sim I have now in the new phone or I get a new sim. Can you help?

MI5 · ‎27-06-2023

@DD9

You can use your current sim or if yours is not 5g, you may want to do a sim swap to the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-06-2023

@DD9

You can use your current sim or if yours is not 5g, you may want to do a sim swap to the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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