New Voicemail notification

[MartyF]

I have a notification I can't get rid of saying I have a new voicemail but when I call voicemail it says I have no new messages or saved messages.

It costs me money to call voicemail every time. 

Can this be fixed?

[MI5]

@MartyF 

You need to leave yourself a voicemail from another phone, then listen to it and delete it from your phone.

This will clear the notification for you.

[MartyF]

Didn't work. Notification is still there.

[MI5]

Strange as that always works @MartyF 

Have you rebooted?

Probably need to risk your sanity by calling O2.

Guide: How to find help & contact O2 

[jonsie]

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@MI5 wrote:

@MartyF 

You need to leave yourself a voicemail from another phone, then listen to it and delete it from your phone.

This will clear the notification for you.

---

^^^^100% works

[MartyF]

Restarted the phone as well, still didn't fix it.

[MartyF]

Didn't work for me.

[Felim_Doyle]

Initially, your solution didn't seem to work. I had two voicemail notifications for over a week that wouldn't clear automatically and could not be 'swiped' away nor did they have any means to acknowledge them. I had restarted my device (Samsung Galaxy Tab S7, Android 13.0, One UI 5.1.1) but the notifications reappeared.

Having left myself a voicemail message then reading it and deleting it, the two notifications were still present, although at least I didn't receive a third one. However, after a significant delay of about twenty minutes, the notifications have now cleared.

I recall having to use trickery like this with some networks back in the 1990s to clear the 'tape recorder' icon from my Nokia 2110 but I thought that technology had moved on in thirty years.

Notifications should never be so persistent that they cannot be cleared manually.