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New Phone

LisaM15
Level 1: Joiner
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on ‎29-01-2024 11:30

on ‎29-01-2024 11:30

Hi - I am transferring my old phone to my new phone and it has been stuck on 95.1% for over 30minutes is this normal? 

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Enlli
Level 65: Ultra-cool
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on ‎29-01-2024 11:42

on ‎29-01-2024 11:42

Without knowing the make and what program used to transfer, its hard to say

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎29-01-2024 12:39

on ‎29-01-2024 12:39

@LisaM15 

Reboot everything and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 29: Intuitive
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on ‎29-01-2024 19:08

on ‎29-01-2024 19:08

@LisaM15 

Are your sorted yet ?

If you aren't, please tell us a bit more and we'll try to help. 

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